When businesses grow, they bring with them various pros and cons. You cannot have a limited number of contacts related to your business as your revenues grow. Managing them can be quite a tedious job and having just one person or a small team dedicated to customer relationship management is challenging to say the least. However, in this digital day and age, there are various Customer Relationship Management (CRM) apps with promising features to help you in effective CRM activities. Here are some of the best CRM apps for small business that you can consider for improving customer satisfaction:

Top CRM apps for small business

• For managing your contacts
  The best CRM apps for small business when you need to manage a host of contacts include Google Contacts, Clevertim, Insightly, Vtiger, and OnePage CRM.
• For better conversations with the consumers
  You might require a platform where you can answer customer queries or keep in touch with them in order to increase sales and even for better customer relationship management. The main apps for this function include Contactually, Streak, Close.io, and Nutshell.
• To bag the best leads and even deals
  If Facebook’s lead generation service is not enough for you, you may try HubSpot CRM, Pipedrive, Zoho CRM, and even Salesforce to generate better leads and subsequently convert these leads into deals.
• Get these multipurpose CRM apps for small business
  If you wish to ensure that you get multiple features out of your CRM apps, the top choices for you include, Odoo, TrackVia, and Podio.
  

The aforementioned options are great for customer relationship management in particular and may include features such as business scheduling and help desk. However, some business owners require these two features mainly when it comes to business apps. Hence, we bring to you a list of the best business scheduling software and even top help desk software available for your perusal:

Options for the best business scheduling software
If you plan ahead in life and require a to-do list to work better, these top business scheduling software options are definitely worth considering:

10to8
This particular business scheduling software is available on the web, iOS, and Android. It is the best for management of appointments as well as for carrying out advanced forms of communication.

Acuity Scheduling
If you are an iOS user and need a business app for the business schedule for both your desktop and phone- then Acuity scheduling is a good option to consider. It is ideal when it comes to helping customers for booking one-time or recurring appointments.

Launch27
Available on iOS, Android, and Web, Launch27 is ideal for the management of larger teams as it helps in effective team management.

MyTime
If you have large inventories and need an app for scheduling, managing inventory, and marketing, MyTime is a good option to consider. The other options that you may use for a better appointment and business scheduling include:

• Setmore
• SimplyBook
• YouCanBook.me
• vCita

Top help desk software
The options for top help desk software include:

Help Scout
You can use it for team emails as well as to create a knowledge base, which easily answers all the queries. It is cost-efficient, easy to use, and has a good cost system.

Groove
This is a top help desk software for team inbox, social connections, and a good knowledge base. Some other options for top help desk software include:

• Front
• Sirportly
• Snappy

You can choose the best business apps to improve customer satisfaction, depending on your requirements.